All utility bills are due on or before the 15th day of each month. Except as allowed by state law for certain types of individuals, if payment is not made by the due date the bill is considered delinquent, and the city will promptly notify the non-paying user. Delinquent bills are charged a penalty of 20% of the amount of the delinquent bill. If payment is not made within 30 days of the billing date, services will be disconnected.
If the services have been disconnected, a $20 disconnect processing fee, plus a $25 reconnection fee, for a total of $45 must be paid before the water can be reconnected. After 5:00 p.m., a $20 disconnect processing fee, plus a re-connection charge of $45, for a total of $65, can be paid at the police department until 9:00 p.m.